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Your website gets the enquiry. We make sure it gets an answer.

For any business where a customer has to get in touch first.

We build the site, save every request in your own database, tell you the moment one arrives, and stay on to run it afterwards.

Try it yourselfAn example. Nothing is sent.

  1. Savedin your own database
  2. You are toldthe moment it lands
  3. The customer hears backthe same business day

One day, sped up

Enquiries arrive at every hour.

Red is daylight. Watch one whole day cross the map.

Right now

About half of the world’s land is in the dark.

People there are still searching. The owner is usually asleep when an enquiry arrives.

Zoom in

Someone with a leaking tap grabs their phone.

The business that answers quickly gets the call.

An enquiry lands

What happens after the form is sent.

  1. Savedin your own database
  2. You are toldthe moment it lands
  3. The customer hears backthe same business day

We build the site and the path behind it, then we stay on to run it.

We are a small studio working with businesses run by their owners. We stay on after launch to look after the site.

How we work

A website on its own does not do much. The form sends mail to an inbox nobody checks, nobody follows up, and nobody can say what the site brought in. We build the whole path from the first visit to the reply, and we stay to run it.

Take a customer who fills in your form on a Tuesday evening. The request is saved before anything else happens. You are told straight away, the customer hears back the same day, and later it shows up in your numbers.

Count the enquiries that slip through.

Put in your own numbers. It does the sums on whatever you enter and makes no forecast.

The numbers above are examples. Change them to yours.

Stop it happening

Four parts, and you can start with whichever is costing you most.

Web

A fast site that says what you do and makes asking for a quote easy. You edit the prices and offers yourself.

More on websites

Automation

Every enquiry is saved the moment it arrives. You are told, the customer gets a reply, and follow-ups go out on time without anyone chasing.

How automation runs

Portals

One private page: enquiries, calls, quote requests and search visits, as plain numbers.

Try the demo

Care

We watch the site, fix what breaks and improve it a little each month.

What care covers

We use our own systems too.

COS runs its own follow-up and reporting on the same kind of systems we build for clients. Every week we look at what worked and what did not, and we change something. This site gets the same treatment.

Every change goes in a public log with its date. If something we try does not work, the log will say so.

Tell us what you run and what is not working.

Every message is read by a person and answered the same business day.